Frequently Asked Questions

Buying Questions

• How many cars are there to choose from?
• Can I test drive?
• What protection do I get buying through auction?
• When can I look at the cars?
• How do I know if a vehicle is likely to be in my price range?
• What do I have to do before the auction if I want to bid?
• Do you do finance?
• If I buy a car at auction when do I have to pay for it?
• Do you accept personal cheques or credit cards?
• When can I take the car I have bought away?
• What other charges are there, apart from the price bid?
• How do I know when the car I'm interested in is going to come up?
• How do I bid?
• What if I move at the wrong time and the auctioneer thinks I am bidding?
• What if I'm too nervous to bid?
• What if I can't make it to the auction but I still want to bid?
• Do all the cars sold at auction have current warrants and registration?
• What happens about insurance?
• What about Ownership Change?

Selling Questions

• How do I get an idea of what my car is worth?
• Should I leave the car at the auction after the appraisal?
• What does booking a car in involve?
• What documentation do I need to bring with me?
• What does it cost to book a car in?
• What does it cost me when my car sells?
• When do I find out whether my car has sold?
• When will my car go through auction?
• Do I have to be there for the auction?
• Can I still use the auction if I owe money on the car?
• When do I get paid out?
• Should I clean the car first?
• Does the car have to have a current warrant and registration?
• What happens if my car doesn't sell during the auction?
• Who does the change of ownership after the sale?